pivotCloud IT Services
Our clients spend less time thinking and worrying about their computers and more time focusing on their business. Our strict standards enforcement and policies inherently secure our client's data in the cloud, in the office, in the home, and from any device from which they need access. We create a secure workspace centered around popular office productivity tools and free cloud software that is customizable and easy to use. Our mission is to help small businesses with limited IT resources get started and scale up within weeks, not years.
Google Workspace
Google’s ecosystem offers perfect tools to get your business started or to replace your legacy IT infrastructure. With apps like Google Meet, Google Drive and Google Chat, there is no need for other expensive apps like Zoom, Dropbox and Slack. Pivot Cloud has many years of experience with Google Workspace and we will work with you to make sure you are getting the most out of what Google has to offer. With a selection of any package we offer, you’ll also receive free training on how to best use your Google Workspace.
Cloud Directory
For years, companies have needed expensive servers, storage devices, VPN servers and expensive software just to keep their team running. Well now, you don’t. With pivotCloud, we can configure your entire company to run “in the cloud.”
While the “cloud” can still be confusing at times, essentially, you can run your entire business from anywhere at any time. Leveraging tools like SSO (single sign on) and MFA (multi factor authentication), we have built a robust system that is secure, reliable and easy to use.
Apple Enterprise Support
pivotCloud provides Apple Business Manager support & Apple School Manager support. To supervise an iPhone, iPad, or Mac, you can use Apple Business Manager or Apple School Manager. You can also configure your iOS and MacOS devices to be automatically enrolled in a Mobile Device Management (MDM) system.
SSO and MFA
Single Sign On gives you the ability to use just one set of credentials to log into all of your business’ tools. With just one username and password, you can get into your web applications, email and even use the same account to log into your PC or Mac. Multi Factor Authentication allows you to tighten the security on your devices and applications.
With MFA, you log into your device with your credentials and then a notification is sent to your cell phone asking you to approve the log in. MFA guarantees that it is you logging into your account and helps protect your company's assets.
Policy and Security oversight
With our team of PC and Mac experts, we will make sure that all of your computers are safe, secure and always being updated to be prepared for the ever changing landscape. Our policies are designed with your business in mind. Enough protection to make sure your company's assets are never compromised, and enough customization to make sure your daily tasks are never slowed down.
Mac, PC, and iOS Device Management
Whether your team is using Macs, PCs, iPads or a combination of the three. We know each company will have a unique set of needs. During our initial consultation we will create a set of configuration policies to make sure your users have the resources they need.
Prevent users from installing unapproved applications, force password resets after a certain amount of time and much more. Our team of experts will customize your policies to meet your needs and will gladly reconfigure them as you grow.
Software Management
Access the software you need, when you want it. We automate updating your software in the background so that you know your applications are up to date. No need to constantly be searching for updates or trying to find out what version everyone on your team is running. If you need a new piece of software installed, no problem, we will test the software for you and have it rolled out in no time. Our software management system will also make sure Windows and macOS are patched and kept up to date.
Remote Support
With our remote support software, we can access your computer to help you whenever you need it. Our team can push out new software, change a configuration, or resolve issues no matter where you are.
The software pivotCloud uses can also monitor your hardware and report to us any issues so we can stop any problems you may have before they become a show stopper.